UPDATED 12.13.25: Information About Product, Orders, & Shipping

So, here's the deal with our products.

• If you see "NO LONGER AVAILABLE" next to an item, or you don't see the scent you are looking for in the drop-down, it means we've had to say goodbye to that particular scent. I know, it's a bummer,😢. We suggest you grab whatever is left in stock. We are no longer making product.
  
  
• Now, if you're trying to stock up on your faves and the website's being a bit stubborn about the quantity, don't panic! Just grab the max it'll let you and check back with us. Our inventory was last updated 12.11.25 @ 6:00 PM Pacific. We have been as accurate as we can be, but sometimes the software glitches. Assume what is shown in inventory is all that is available. With that said...🍀 
  
  
• We've tried our best to keep our inventory numbers on point, but you know how it goes - sometimes life just throws us a curveball. 🙈 If we happen to be sold out of something you've ordered, we are now only issuing refunds; no exchanges are possible. You'll receive an email letting you know of the sad news. Please allow 24 hours after you've received the email for us to process your refund. 📬
  
  
• If you haven't received an email with your tracking number within 7 days of placing your order, please contact us. We're packing orders as fast as we can with care. AND we appreciate your patience.
  
  

• So, you know that feeling when you're eagerly awaiting a package, and the tracking says it's been delivered, but it's nowhere to be found? 🕵️♀️ Yeah, we've all been there!

  First things first, do a little detective work at home. Check with your roomies, family, or anyone else who might have snagged it off the porch. 🏠

  If that doesn't solve the mystery, it's time to hit up your mail carrier. They might have some insider info on where your goodies ended up. 📬 Still no luck? Your next stop should be your local post office or UPS branch. Those folks are like the superheroes of the mail world! 📦💨

  Now, I know it can be frustrating when things don't go as planned, but once we hand off your package to the shipping company, it's out of our hands. 🤷♀️ We wish we had superpowers to control every step of the journey, but alas, we're just mere mortals! 😉 If there's any misinformation or if your package pulls a disappearing act, there's not much we can do on our end.

  But hey, here's a little secret that might help you keep the faith! 🤫 The USPS system sometimes marks packages as delivered a day or two before they actually land on your doorstep. So, don't lose hope just yet! Keep your eyes peeled and your fingers crossed. 🤞 And remember, may the odds be ever in your favor, my friend! 😄

  If all else fails, just know that we're here for you. Shoot us a message, and we'll do our best to help you track down your missing treasure. 💌 In the meantime, let's keep our chins up and our spirits high. After all, good things come to those who wait... and who have awesome friends like us to keep them company along the way! 😉☕️

So, there you have it, friend! We're here to make sure you get your hands on the goodies you love, even if we have to jump through a few hoops to make it happen. 💪 If you have any other questions, just give us a shout - we're always down for a chat! 😄☕️